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The Kea Chronicles

Sustainability Spotlight: Queenstown Airport’s Sustainability Pledge

We are proud to be joining the Queenstown Airport (ZQN) Sustainability Pledge. This pledge is designed to bring members of the Queenstown Airport community together to champion sustainability across our campus and contribute to a thriving community and to collectively reduce the environmental impacts of all our operations.

The Vision is to showcase an innovative airport that people love to travel through and the community takes pride in. The Mission is to proudly connect our home within Queenstown Airport to New Zealand and the World. This involves championing the following actions:

Champion the Tiaki Promise

Glenorchy Air is a champion of the Tiaki Promise and we encourage all those travelling with us to care for the beautiful place we call home.

Support Renewable Electricity

Glenorchy Air will purchase 100% renewable energy, in partnership with Queenstown Airport, who have committed to obtaining renewable energy certification to ensure that all the electricity used and facilitates within the airport is from renewable sources.

Prioritise a Resilient Built Environment

Being aware of the environmental costs of our business decisions will lead to better outcomes for our planet and will often times result in cost savings through increased operational efficiency. A big way we are championing this is how we’ve curated our fleet. We have increased our capacity, while reducing our fleet size. We have purchased new vans for pickups and dropoffs for our shared passenger service to reduce the amount of those self-driving to the airport.

Commit to Reducing and Eliminating Waste to Landfill

We support the Queenstown Airport campaign to eliminate single-use cups by the year end 2023. All of our staff use reusable coffee cups and water bottles and we advocate for our customers to do the same when booking with us. We actively recycle and review the products we use and receive with the aim of making sustainable choices and reducing our carbon footprint.

Support a Thriving Community

We actively contribute to causes that support our wild world. We donate $1 per passenger who flies with us to the Kea Conservation Trust to preserve and protect these birds. We make donations to the New Zealand Conservation Trust to support their important work in kiwi recovery, biodiversity projects and education. We also support Ghost Diving New Zealand, where our donations go toward their annual clean up mission in Fiordland National Park and all across New Zealand coastlines. 

Measure and then Reduce Greenhouse Gas Emissions

We are currently taking steps to measure, map and understand our carbon footprint by year end 2023 and aim to set emission reduction targets for our business by or before year end 2025.

* We became a Toitū Carbon Reduce certified business in February 2025.

Be an Employer of Choice by Paying the Living Wage

We recognise that it is our people that create the memorable experiences that Queenstown is known for. Making sure the needs of our staff are met is fundamental to creating a happier workplace and providing a positive visitor experience. Queenstown Airport has been Living Wage accredited since 2019 and at Glenorchy Air, we are committed to paying all of our staff above the living wage.

Join the Airport Champions Committee

We are a part of the Airport Champions Committee and meet twice a year to discuss progress. We also have agreed to provide regular updates of our journey to Queenstown Airport Corporation on our efforts in relation to the ZQN Sustainability Pledge.

Create a Welcome, Inclusive, and Diverse Airport Experience

We champion a safe, welcoming and inclusive environment for all of our staff, passengers and members of the public. We strive to have a diverse workforce, ensuring everyone feels support to the their true selves, regardless of gender, sexuality, ethnicity or culture. We will visibly support the Pride Pledge and the Hidden Disabilities Sunflower Lanyard, a symbol used globally to produce those with non-obvious disabilities.

To learn more about our commitment to sustainability, click here.

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Scenic Flights
How long is this trip?

This is a Half Day experience. From check in 30 minutes before departure, to landing back at Queenstown Airport, is approximately 5 to 5 1/2 hours. Please note, this does not include time for self-driving or using our complimentary transfers. If you have plans immediately either side of your experience with us, please let us know.

What time is best to fly?

It’s always a good time to fly! If the option is there, we would suggest either our 9.00am or 1.30pm departures. Please note, our 1.30pm departure time is only available at certain times of the year. Whilst we cannot guarantee it, Milford Sound can sometimes be a little bit quieter at these times.

What should I bring?

We suggest you bring the following with you to make it a great day out:

  • Any essential medication
  • Sunglasses
  • Sunscreen
  • Bug Spray
  • Camera – make sure it’s fully charged
  • Warm clothing layers – you’ll want to enjoy the open-air viewing decks where it can get chilly
  • Sensible footwear
  • Bottle of water
How long is the scenic flight?

Your flights between Queenstown and Milford Sound are approximately 40 minutes each way.

How long is the cruise?

Your Nature Cruise through Milford Sound with our partners Southern Discoveries is 1 hour 45 mins.

Is food included with the cruise?

No, lunch is not included. When making your booking online, you have the option to add a picnic lunch for an additional cost that will be ready for you on the cruise. We have vegetarian, vegan, and gluten free options available.

Complimentary tea, coffee and water is available. A selection of small snacks are available to purchase onboard. You are also welcome to bring snacks of your own.

Is there an indoor area on the cruise?

Yes, the cruise has a large indoor area with comfortable seating and tables.

What will I see on the cruise?

Your cruise through Milford Sound is on a boat with a large open-top deck and comfy interior cabins with full-height windows for optimal viewing. Take in the stunning scenery of Mitre Peak, Stirling Falls, Copper Point, and the Tasman Sea. Keep an eye out for seals, dolphins and penguins.

Is the cruise suitable for an infant?

We would say the cruise is suitable for all ages.

Is there a nappy changing facility/station available inside the cruise?

Yes, there is a nappy changing facility onboard the cruise.

What happens if the weather prevents us from flying back to Queenstown?

Our pilots will always look at the forecast for the full duration of your trip and if we feel like the weather may change, we will not leave Queenstown. Due to the weather-dependent nature of flying in the Southern Alps to Milford Sound, it is unfortunate that there are very rare occasions where the forecast changes on us and although uncommon, it can be a case that we are unable to operate the return flight. The safety of our passengers is always our highest priority and in the unlikely event that this ever occurs, we will arrange coach transfers back to Queenstown. We fully appreciate the inconvenience this will cause and do everything we can to look after our passengers.